Supply Planning Manager

Pet City Group is the leader in the pet retail market in Greece with over 35 years of presence. The Group consists of 800 employees, over 100 stores, 4 online shops, and a variety of over 17.000 products, including top-of-the-line and exclusive brands. Pet City Group also offers a range of pet care services, including grooming and veterinarian care, as part of our mission to provide the best customer experience to our beloved pets and their parents.

We are currently looking for a Supply Planning Manager to join our Pawsome Logistics Team.

Your role as a Supply Planning Manager

As a Supply Planning Manager, you will lead our Buying and Transportation teams, ensuring the seamless flow of products from suppliers to our Warehouse Center. By driving supplier performance, optimizing replenishment activities, and coordinating transportation processes, you will play a critical role in maintaining high product availability while balancing inventory and transportation costs. Your managerial skills, operational excellence mindset, and ability to build strong relationships with suppliers and cross-functional teams, combined with your passion for pets, will help you succeed in this role.

Key Responsibilities

• Leading, coaching, and developing the Buyers and Transportation teams

• Setting team goals, priorities, and monitoring performance through KPIs

• Providing continuous coaching, guidance, and performance feedback

• Monitoring supplier performance and driving continuous improvement initiatives

• Managing critical supply shortages and resolving supply deviations

• Coordinating corrective actions in cases of delayed deliveries or low supplier service levels

• Conducting regular supplier performance review meetings

• Ensuring suppliers meet agreed delivery schedules and order quantities

• Overseeing the accurate execution of purchase orders

• Ensuring Buyers execute the approved replenishment plan

• Monitoring compliance with Minimum Order Quantities (MOQs) and supplier Lead Times

• Prioritizing purchasing activities based on business needs and product availability

• Overseeing import planning and inbound shipment scheduling

• Monitoring inbound shipments until final delivery to the Distribution Center

• Ensuring the timely completion of customs clearance procedures

• Monitoring and optimizing transportation costs

• Ensuring the smooth flow of products from suppliers to the warehouse

• Resolving operational issues that impact product availability

• Ensuring the timely execution of all supply planning and operational activities

• Collaborating closely with Commercial, Logistics, and Warehouse teams to ensure optimal stock availability and business continuity

Requirements

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field; Master's degree will be considered an asset

• 3+ years of experience in Supply Planning, Purchasing, Procurement, or Supply Chain, including experience in a leadership role

• Proven experience managing supplier relationships and inbound supply operations

• Strong understanding of inventory management, replenishment planning, import processes, and transportation

• Experience working with ERP systems and advanced Microsoft Excel; knowledge of Power BI will be considered an asset

• Excellent analytical and problem-solving skills

• Strong leadership, coaching, and people management abilities

• Excellent communication, negotiation, and stakeholder management skills

• Ability to prioritize effectively and perform under pressure in a fast-paced environment

• Excellent command of English, both written and verbal

What we offer

💶 Competitive compensation package

🎓 Opportunities to learn and grow within a dynamic and fast-growing company

💼 Friendly and collaborative working environment

💊 Special prices and discounts on healthcare, well-being, and insurance packages through our network of partners

🩺 Private health insurance coverage

🏷️ Employee discounts on our products and services

🚀 Your professional and personal success is our commitment.